Company: Pearl Vision
Location: Northhill Mall, Calgary
Over all satisfaction 0-10: ZERO
I purchased a pair of frames and lenses with all the add ons, all the extra bla-bling. Cost me around $300 dollars ( I can't find the receipt right now, maybe when I do I will add all the specifics)
Problem #1:
When I received the frames, they did not fit my face. They were about an inch too wide on either side of my head. None of the people there could fix them, they all just slightly bent them in so they stuck out really far then curved back in to touch behind my ears.
Problem #2:
After 3 months of owning them (keeping them nowhere but my face and my glasses case (My own because they did not give me one)) They received major damage to the lenses (large, deep scratches). I'm not sure how, but I thought I paid for the extras so this wouldn't happen. I went back, they couldn't do anything for me as it was my fault they scratched up so quickly.
Problem #3:
About a week ago, I was wearing my glasses and I put them on the night side table for the night. In the morning the protective coating had started to crack. The way mud dries, in patches and flaking upwards. I went back in again. "I can't do anything for you besides clean them".
Shit glasses, Shit service.
